Shipping & Returns

Call 877-404-1593 with questions Monday - Sunday 9 a.m. to 9 p.m.


Returns / Exchanges

14-Day RETURN OR EXCHANGE GUARANTEE
  • Items can be refunded or exchanged within 14 days of delivery.
  • Returned items must be unwashed, undamaged, and bear the original tags.
  • There are two options for returns/exchanges:
    • Pay for postage yourself. You choose the carrier and speed. No return authorization is required.  Please include the original order receipt with the returns/exchange form completed on the back side. Ship to: Londo Mondo, 558 Green Bay Road, Winnetka, IL 60093.
      OR
    • Email request to sales@londomondo.com for a return shipping label. A pre-paid shipping label will be sent to your email for printing and affixing to your package. For your convenience, the cost of postage will be deducted from returns but not from exchangesPlease include the original order receipt with the returns/exchange form completed on the back side. We ship exchanges and back orders to you for FREE.

Shipping

At checkout, most domestic orders over $99 qualify automatically for FREE USPS First Class or Priority Mail shipping.

Most orders under $99 qualify automatically for $2.99 (flat rate) USPS First Class or Priority Mail shipping.

If you need something faster or guaranteed by a certain date, we offer all shipping services available through UPS.

Most USPS Priority orders ship the next business day. Most UPS orders ship the same business day if placed before 1 p.m. (CST).

Free shipping offers are valid only to addresses within the contiguous United States.

Taxes

Orders shipped outside Illinois are TAX FREE. A 9.75% sales tax will be added for Illinois orders (our business's State of residence).
Subscribe